Boost Your Revenue And Delight Your Customers with Click & Collect
Let your customers order from a digital menu with their phones by scanning QR Codes or NFC.
No App download required.
Trusted by companies worldwide
Tapoint increases the efficiency of daily operations for Restaurants, Bars, Hotels, Beaches, Camping & Spa’s.
Make more money, save costs, turn more tables and improve satisfaction by offering your customers a digital menu, mobile ordering, cashless payments, and easy feedback sharing.
How it works
1. Customers come in and scan QR-code or tap NFC-tag with their phone. A digital menu will appear.
2. Customers can select from the menu and order, without having to wait for staff.
3. Your staff receives a notification and serves the order to the customers table.
Digital Menu And Mobile Ordering
Easily let your customers order from a beautiful digital menu with their phones. This makes it quicker and easier for people to order, thus increasing customer satisfaction.
- Orders made on mobile are reported to increase revenue by 10% or more than orders placed traditionally.
- Digital menus allow you to add additional information such as detailed descriptions, high resolution images, nutritional and allergen information, as well as customer ratings.
- Offer cashless payments: You can choose to let your customers pay directly vai their phones, instead of taking the payment traditionally. The choice is yours!
- Customers get quicker service without having to wait for the menu and their order to be taken.
- Highlight your daily or special offers.
- Upsell your customers or offer combination menus to increase revenue.
Take orders anywhere anytime
On location ordering
Customers just have to scan the QR code or tap the NFC tag on table, storefront or even hotel room to look at the menu and place their orders. Your staff get’s a notification to prepare the order and serves it to the location. Customers can also call a waiter to get assistance.
Takeaway – Click & collect
Allow your customers to pre-order and arrange for pickup. Customers can simply use your digital menu to choose what they like to order, set a time and make the payment. Your staff will instantly receive a notification and can start the fulfillment. All your customers have to do is come and pick up their order.
Delivery
No need to pay food delivery and ordering platforms high service fees anymore. Now you can easily take delivery orders yourself. Just put your QR code on flyers, your Facebook page or website and your customers can comfortably order from you any time and anywhere.
Increase Revenue & Optimize Staff Performance
Restaurants earn a lot of their revenue during rush periods such as lunch time. Turning tables during these peak hours is critical to maximizing your revenue. With our simplified ordering system customers are happy with the faster service, and you can serve more customers, which can have a significant impact on your bottom line.
- Increase sales when servers are the most busy.
- Turn tables faster: Faster service, shorter waits, and improved efficiency for your staff.
- Increase order accuracy: Your customers specify the details of their orders themselves, reducing errors and improving their satisfaction.
Increase customer loyalty
- No more waiting: Customers won’t have to wait for your staff to have their order taken or stand in line to order.
- Status updates: Give your customers peace of mind by showing them the status of their order.
- Cashless payments
- Localized menus allow your foreign customers to order in their language.
- Easily call a waiter
- Comfortably share feedback
Try it risk free today!
Schedule a no obligation demo- Cancel anytime
- Free setup for you to get started
- Money back guarantee. We’re so confident in our product, that if it doesn’t work for you after the first month we’ll give you a full refund!
Prevent bad online reviews
Critiquing service can be uncomfortable for most customers. You never want to let a customer leave unhappy and risk the chance of receiving a negative review online. The key to preventing a negative review is to approach the customer before they leave, and address the problem.
Tapoint let’s you collect feedback from your customers right through the app before they leave. Positive reviews can be directed to popular review sites such as Google or Yelp to increase your visibility.
Understand your customers with data collection
Get reports on sales by category, item with interactive & multidimensional filters to see what’s selling and what’s not. You can use this data to optimize your menu offerings and tailor your prices to increase revenue.
- Discover your customers favorites
- Discover preferred combinations of items
- Discover trends over different timelines
- Filter orders by POS system
And even more amazing features
Your staff will love it too!
Save your staff unnecessary trips to and from customers tables. This is especially valuable in large locations. Also, less forgotten or inaccurate orders mean less stress and lost time. On top of that Tapoint incentivizes customers to tip your staff.
Integrates with your system
Tapoint can be adapted to integrate with your existing systems and software. To learn more inquire about custom integrations with us.
Easy to setup. Easy to use.
We will get you up and running in no time with personalized onboarding. Tapoints intuitive interface allows you and your staff to hit the ground running without having to train extensively.
Adapts to your branding
QR codes and NFC tags can be designed in a variety of ways to match your needs and branding. Menus can be customized to appear in your brands colors and imagery.
Update your menu anytime
You don’t need to pay a lot of money for the design and printing of an updated menu. You can simply update the digital menu with just one click.
Why our customers love using Tapoint
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